SAP CRM Interview Questions

What is the difference between action and workflow?

Do we need to assign workflow in action?

What is the difference between campaign and trade promotion?

What are the different organizational determination rules in CRM?

How do u manage opportunities?

Please tell me the most frequently asked interview questions and answers for SAP CRM.?

What are the prerequisites to create an opportunity?

What is the package that you use to save the OD profile?

What are the three steps that you follow while creating an organizational data profile?

How do you assign a business partner to your organizational unit?

Types of profiles in lead & opportunity?

What are the components of CIC?

Give the detailed structure from marketing planner to service ?

What is the basic thumb rule of CRM?

Mention the tactics for the objective “brand awareness ” ?

What are the components of CIC?

Mention the types of profiles you find in lead and opportunity ?

What is the transaction code for CRM-ANALYTICS ?

Give the path for creation of service processes ?

Give the detailed structure from marketing planner to service ?

What is the basic THUMB RULE for SAP-CRM ?

What do SAP CRM consultants do in real-time ?

Why we do customization in org?

Tell me about Landscape?

Why do you do BP search?

What is functionality?

What is connectivity in SAP CRM?

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